Curious about your monthly DashCX bill?

WhatsApp is a widely-used communication platform. Probably, all your customers are already using it. But managing customer relationships on WhatsApp is not as easy as it sounds, that’s where DashCX comes in. It helps you put your entire team on one WhatsApp number (using the official WhatsApp Cloud API), helps you apply for a verified green tick for your business WhatsApp account, and integrates smoothly with your existing systems. In fact, you get a lot more than this! For more details, you can call us at +919871069987

The team at DashCX does it for you. You don’t have to worry about the WhatsApp Cloud API process. We need just a few details from you. You will get all the features in place without any hassles.

Yes, you can use your number. The only requirement is that you have to delete your account before onboarding with DashCX. Your existing number will be officially marked as a Whatsapp Cloud API number after we connect it with DashCX.

With DashCX, you get a fully managed service. Meaning you’ll not have to worry about setting up your WhatsApp Business, figure out length submissions to WhatsApp, etc. Here are the optional services you can get with WhatsApp.

1. Onboarding & Verification for Whatsapp Cloud API.
2. Green Tick Verification Service (this is an optional service, please connect with us to know more).
3. Template & Content Strategy Service.
4.Team Training Sessions - WhatsApp best practises and using DashCX effectively For more details, please can call us on +919871069987.

You can easily add credit to your wallet from our Billing Dashboard using credit/debit card, check, DD or online fund transfer. Once you add funds you can start broadcasting and using DashCX.

Wallet funds are required for the messages to be delivered on WhatsApp. These charges are pre-determined, are based on WhatsApp fees and are billed on actuals at the time of sending messages. To know more about Whatsapp conversation and messaging charges, please click here.

DashCX offers vernacular support and messages to your customers can be sent in many popular Indian languages. But right now the user interface is available only in English.

Yes, definitely. The chat can be assigned to single or multiple agents/employees, or once assigned the agent can add other agents to the chat as well.

These are the specific message formats that have preset text and variables, used by businesses to send out messages to existing customers or new customers. These include feedback messages or customer care messages. These must be approved by WhatsApp before use.

You need to comply with WhatsApp policies, guidelines and terms of use prescribed by WhatsApp.

1. WhatsApp Business Terms
2. WhatsApp Policy
3. WhatsApp commerce policy

Simply contact us at [email protected] or call at +91-9871069987

DashCX Free is similar to and better than other paid software on WhatsApp API. In fact, it provides many more features not available on other platforms like Bot, Forms, Multi-agent chat, integrations, and more for Free.

Businesses can start to use this software immediately by connecting their Cloud API account after signup.

At DashCX we believe thet millions of businesses can benefit immensely by using chat on WhatsApp to provide a delightful customer experience. We aim to empower such businesses with the right tools they need to get started and reimagine what chat can do for them.

DashCX Free is a completely free version of our paid DashCX offering that is used by businesses globally to solve chat on WhatsApp. DashCX free is supported by the development team at DashCX.

If you are interested in our paid offering, please see https://www.dashcx.com.

Yes, DashCX Free has been crafted for small and medium businesses to get started with DashCX. The software has the following limitations put in place to ensure we can keep providin the service for free to users throughout the world.

1. 3 Active users
2. 2000 contacts
3. 1000 Free conversations per month.
4. 1 chatbot
5. 3 Forms on WhatsApp
6. 500 contact limits per broadcast
7. 5 tags, 5 custom fields

WhatsApp charges for API are based on conversations. A conversation is 24 hours of unlimited messages sent and received between a business and a contact. WhatsApp does not charge for the first 1000 conversations per month. In the same ethos, DashCX allows for 1000 free conversations per month.

You can use these free conversations to have a live chat with your customers and send broadcast messages. Post 1000 free conversations, DashCX charges mainly based on your contact’s country. To see DashCX’s pricing, click here

Post the 1000 free conversations, DashCX charges Rs. 0.05/conversation. These need to be paid through a wallet within the application. Businesses recharge the wallet with an amount of their choice based on the number of chats they expect on the platform.

There are a few prerequisites for a business to get access to the Cloud API. Businesses must have a website or business email ID. Businesses must have a Facebook business manager account. Businesses must use a mobile number not registered on WhatsApp.

Once you register for DashCX free, our Guided setup will help you onboard your business with the WhatsApp Cloud API and connect it with DashCX. It takes about 30 minutes for a business to get fully onboarded and start using the DashCX software.

Know more about the onboarding process WhatsApp Cloud API Website How to get started with WhatsApp Cloud API WhatsApp Cloud API Pricing

WhatsApp charges for API are based on conversations. A conversation is 24 hours of unlimited messages sent and received between a business and a contact. WhatsApp does not charge for the first 1000 conversations per month. In the same ethos, DashCX allows for 1000 free conversations per month.

You can use these free conversations to have a live chat with your customers and send broadcast messages. Post 1000 free conversations, DashCX charges mainly based on your contact’s country. To see DashCX’s pricing, click here

Post the 1000 free conversations, DashCX charges ₹0.05/conversation. These need to be paid through a wallet within the application. Businesses recharge the wallet with an amount of their choice based on the number of chats they expect on the platform.